Guide for using a recruiting chatbot

The nature of hiring candidates have changed over the years and in modern times there is less involvement in the process, courtesy goes to artificial intelligence. Recruiting chatbot’s are hiring tools which are assisted by AI and they do a world of good to recruiters in the hiring process. The initial rounds are taken care by them which save time. 

This write-up will work as a guideline for you if you are looking to use AI Recruiting Assistant tools for hiring. Do check out the things which you should keep in mind while using it.

• A recruiting chatbot is programmed and the intelligence which it exhibits is artificial. Thus the programming needs to be done carefully so that it can judge and analyze a candidate in the best possible way.
•  AI helps recruiters in conducting a round of video interview for candidates. The questioner should be set in such a manner so that the AI can understand the answers which the candidates give. Setting up a round of MCQ is one of the easiest ways to get the best possible results when AI is involved.
• A hiring chatbot which is assisted by AI can be programmed to detect human emotions and read faces of candidates who appear in the video interview. This platform should be very carefully programmed designed because this round gives ranks and scores to a candidate. Being extra careful in developing the bot would give a candidate a fair chance to appear in the following round.
• The leaderboard which the chatbot provides is the result of the first round of interview for a hiring process. The ranking and scores should be taken into consideration as it was the best analysis of a candidate which AI could have come up with. 

The basic idea of using an AI supported chatbot is that it minimizes the time for recruiting candidates both in small and large scale. Some of the few guidelines mentioned above would help users to get the best possible result out of an AI supported hiring bot.

Outsource Enterprise Mobility Management Services To Boost Consumer Experiences

Be it Augmented Reality (AR), Artificial Intelligence (AI), Internet of Things (IoT) or Natural Language Processing (NLP), disruptive technologies are gradually but steadily, becoming mainstream. And with it, the enterprise mobility wave is gaining prominence. As a result, leading corporate houses are focusing on enterprise mobility services. If you want to free up your staffs for more critical projects, you can even outsource enterprise mobility management services to third-party companies. 

Enterprise-grade mobility technologies are transforming business processes like never before. No wonder businesses are upgrading their strategic investments to revolutionise their business procedures and operations. Enterprise mobility fosters enhanced productivity, agility, better innovation and improved customer centricity.           

We live in a world where customers require instant gratification - be it for watching movies, ordering food, booking flights and cabs, reserving hotel rooms, and the like. This fundamental change in customer behaviour, driven mainly by mobile technologies, has completely transformed the way industries function these days. And therefore, the need to revamp enterprise mobility solutions has become that much more important.

Whether a company deals with retail products, real estate properties, shipping operations, financial services, digital marketing solutions, telecom services, or any other, it needs to accelerate its services through advanced mobility solutions such as Internet-enabled apps. By implementing enterprise mobility services, companies are working towards boosting their employee productivity so that they are able to offer best-in-class mobile solutions to their customers, and meet their needs.

Not only are mobile technologies beneficial for meeting customer requirements, these technologies also enable the company employees to deliver service to their customers effortlessly. For instance, the Bring Your Own Device (BYOD) policy, allows employees to use their own mobile phones to serve their customers, from any part of the world, and at any time. This amps up employee efficiency levels, satisfies customers instantly, and positively impacts the overall business results.  

If you are interested to dynamically transform your businesses, focus on enterprise mobility outsourcing services and get top-of-the-line solutions from third-party agencies, to better serve your customers. It's time to step up your business solutions.

How Does Chatbot Services Outsourcing Help Brands Succeed?

Today, Artificial Intelligence-powered bots, embedded within messaging interfaces, such as Facebook Messenger and Skype, are a huge trend. The popularity of these apps have gone up even more owing to the uninterrupted and outstanding customer support which these offer. These bots strengthen the relation between brands and their consumers. Bots engage into customised, informal and real-time conversations with humans. These serve as perfect virtual concierges for the users, who get optimum support from these bots for all their queries. 

Programmed with Natural Language Processing (NLP), the bots are trained to identify human sentiments and emotions, by engaging into friendly conversations. Based on user moods and likes, the bot responds with effective solutions and answers.    

If you are thinking about chatbot services outsourcing or developing your bot with the help of your in-house teams, make sure to train it well so that it becomes smart enough to tackle any type of query or problem. After all, your bot will enhance your brand value by:

·       Personalising Content Experience: Nothing can be better than helping your customers with tailor-built contents. For example, a grocery store can use a bot not only to offer information about grocery items but also to provide personalised contents like recipes. This can drive audience engagement a lot more than standardised content.

·        Streamlining Product Lists: Customers might not like wasting time browsing through a mobile site to select a product or a service. In such a situation, a bot can be of immense  help. It can allow the customers to choose products from lists and catalogues. This helps them with purchasing decisions and saves them time.

·   Fostering Connections Through Entertainment: A bot can improve customer attention with interesting games and offers. Companies can use a bot to roll out exciting contests for the audiences. This drives deep user engagement. 

So, whether you opt for chatbot development outsourcing services or create your own chatbot within your organisation, it is extremely important to nurture its full potentials. You will be able to transform your business with the use of a scalable AI bot.

Why Are Big Corporates Focusing On Chatbot Services Outsourcing?

Enhance your business efficiency and step up business process automation thorough Artificial Intelligence-led bots. 

Today, AI bots are used for various purposes, such as for ordering food, books, home décor items, gadgets, booking hotel and flight tickets, enquiring about finance-related services at banks, etc. Corporate houses are realising the potential of a bot, and therefore, they are leaving no stone unturned to maximise its efficiencies to the fullest. Bots are basically transforming customer service experiences to a large extent.     

Big corporate houses are also focusing on chatbot services outsourcing in order to save their money and time. By outsourcing chatbot development services to third party agencies, big corporate houses aim at utilising their resources for other services. These companies need not hire separate support staffs for offering customer care services. They depend on the third-party agencies for the best AI solutions. This helps the companies save unnecessary costs incurred on hiring human customer support personnels. 

The third-party agencies which offer bot solutions to the big corporate giants, develop and integrate the bots within popular messaging interfaces such as Facebook Messenger and Skype. Since people mostly access these messaging interfaces nowadays, the bots embedded within these interfaces have higher chances of visibility and usage. 

These bots respond to human queries instantly without any delay. Programmed with Natural Language Processing (NLP), these bots understand and identify human emotions and interests, and respond to them based on such information. 

Not only do these bots offer 24*7 support, these also provide accurate and tailor-built solutions to the users. A bot is ever-ready and ever-responsive to provide you with the most effective solutions in the middle of the night, during public holidays or even at any unusual hour. 

A bot becomes even more effective if it initiates the conversation with the user, with either a "Hello! May I help you?" or "Hi! How may I assist you?" This encourages the customer to interact with the bot even more. This, in turn, increases engagement and user interest. Do remember that when your bot serves purely your customers' needs and not your brand's needs, you are likely to succeed faster. Once your bot connects with your customers, assists them and positively impacts their buying decisions, half the battle is won.

Not only does a bot acts as a perfect virtual assistant for the users, it also offers loads of benefits for the company managers and marketers. Just like any other business strategy, bot-driven engagement, needs evaluation and analysis as well. With the help of various analytical tools and metrics, marketers can measure total number of users, interaction timings, conversion rates, user interests, and more. This helps the marketers understand what the users really want and how the brand can revamp their strategies for better user response.

Therefore, the advantages of using a bot are aplenty. Organisations are resorting to chatbot development outsourcing services to get the most updated and unique AI solutions. If you are planning to take your business to newer heights, do consider AI technology and boost your customer support services. Use it to see the difference.

Enterprise Mobility Outsourcing Services - Ensuring Top-notch Mobility Solutions

The growth of chatbots, integrated within mobile apps, reflect the rising trend in enterprise mobility. Companies are focusing on bot development because of the limitless possibilities that it has. The potential of bots is huge and marketers are realising the massive advantage that it can bring to a business. Many companies build bots with the help of their own in-house teams, while there are companies which focus on enterprise mobility outsourcing services, for their bot creation.    

Companies outsource their enterprise mobility services to other firms, which specialise in this subject, because this way the companies are assured of quality service and top-notch expertise. There are many digital marketing agencies which offer their bot development solutions (a part of enterprise mobility services) to other companies, which have outsourced the task to these agencies. These agencies appoint some of the best developers and digital marketers, who exactly know how to create a user-friendly bot so that it delivers results and engages customers.     

These bots are powered by Artificial Intelligence technology, which helps them to understand human emotions and sentiments easily. Based on human moods and preferences, the bots respond to human queries and resolve the problems. The purpose of incorporating bots within apps, is to enhance the relation between brands and customers. These bots serve as perfect digital assistants and guides to people, and bridge the gap between organisations and their target audiences. Personalised conversations between a bot and its audiences, enhance customer attention. People connect to a brand a lot more when their queries get resolved instantly and within minutes, through a bot. In fact, customers develop an association with the brand through personalised conversations with the bot. 

However, during bot development, as a marketer, you must ensure that the marketing team and the development team are on the same page. That is, the teams must both collaborate to make the bot highly responsive and reflective of the brand's sentiments. This will help you develop a top-notch bot, which is accurate and user-friendly. In addition, your developers must program it with Natural Language Processing (NLP), so that the bot is capable of identifying human interests and dislikes. The better your bot is trained, the better will be its responsiveness.

Today, bots have replaced phone calls as the mode of communication. This is largely because companies are no more incurring added expenses by hiring customer support personnels. The bot itself, is automating the process of support. If you are interested in chatbot services outsourcing, hire an agency which is renowned for offering bot solutions, to get the best results. So, take that leap and streamline your audience support system.